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Contact | Shop | FAQ

Returns and exchanges:

Contact me within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Digital downloads
Intimate items (for health/hygiene reasons)

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Payment plans:

If you are unable to pay the asked amount in full, we do offer payment plans through PayPal. Please contact us directly and we will happily set it up for you.

Renting:

Please click here if you are interested in renting any of Phantomasy's products.