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EVERYTHING CLOSED WHILE WE MOVE!

  • Jul 29
  • 1 min read

Hey everyone! I have closed all of my listings temporarily while we pack up the warehouse in August and make our move over to our new location in the neighboring province. :)


If there is anything in my shop that interests you, please click on the Notify Me When Available button and you'll get a notification when it's open again! Please also sign up for my newsletter if you'd like to be one of the first to know when I will be open again.


I'm aiming to be back in operation in mid/late September. And I hope to reopen my commissions in October.


We will have one last shipment on July 30th/31st.

All other orders will be paused and then completed and sent out when we settle in on the other side. All orders should still be fulfilled within our 3 month processing time promised at the top of our home page. :)

My Etsy shop will also be on Vacation mode until we settle in to our new location.


I'm very excited for this next chapter!!

If you need anything, please don't hesitate to email us, and myself or Jenn will be happy to help!


Sincerely,

The Veilsmith (Tris)

 
 

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Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Phantomasy does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Phantomasy © Tris Nielsen 2018-2026

Based in BC Canada

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