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Join date: Nov 14, 2024

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Posts (35)

Jun 19, 20261 min
NEXT SHOP UPDATE
June 27th at 10:00 AM PST Hey everyone! My Etsy shop will be restocked and all closed listings on my website will reopen, excluding the commission slots. Commissions are closed until the ones I currently have are completed. This next Etsy shop update will be rather LARGE! I’m MOVING in September so we will mostly be making ready-to-ship items until we leave. We will still be taking Made-to-order orders but they will be very limited! I’ll share more about the move later! I will be turning my...

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May 31, 20261 min
AWAY from June 1st to 4th
Hey everyone! I'll be away from June 1st to the 4th. WE WILL NOT BE SHIPPING OUT ORDERS DURING THAT WEEK. We will resume shipping the following week on June 11th and 12th. :) My small team will continue to work at the warehouse on what they can without me and Jenn will continue to help those she can through email. I'll be back soon! Sending so much love, The Veilsmith (Tris)

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May 25, 20261 min
COMMISSIONS REOPENING
June 6th at 10:00 AM PST! HOW IT WILL WORK: • There will be a Digital Item in my shop called a “Commission Deposit” (If it is not there, I haven't made it public yet) • Purchase the “Commission Deposit” and I will email you to get started on your custom piece! • The deposit will go towards the total cost of the commission. • If for some reason I cannot make what you request, I will fully refund the deposit. • I WILL ONLY BE ACCEPTING 3 AT A TIME. • When those 3 are done, I will open them...

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Phantomasy sigil

Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Phantomasy does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Phantomasy © Tris Nielsen 2018-2026

Based in BC Canada

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