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Join date: Nov 14, 2024

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Posts (36)

Jul 30, 20261 min
EVERYTHING CLOSED WHILE WE MOVE!
Hey everyone! I have closed all of my listings temporarily while we pack up the warehouse in August and make our move over to our new location in the neighboring province. :) If there is anything in my shop that interests you, please click on the Notify Me When Available button and you'll get a notification when it's open again! Please also sign up for my newsletter if you'd like to be one of the first to know when I will be open again. I'm aiming to be back in operation in mid/late...

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Jul 6, 20261 min
WE'RE MOVING!
Hey everyone! Phantomasy is moving in August! :) We will be temporarily closing down operations in August so we can pack up our warehouse and have our stuff make a 2 week journey to our new location in Alberta Canada. We will start back up again in September! We are really caught up on orders at the moment, so everyone's orders should still fall in our 3ish month processing time. But if for whatever reason your order is a bit late, I kindly ask for your patience as we settle in on the other...

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Jun 19, 20261 min
NEXT SHOP UPDATE
June 27th at 10:00 AM PST Hey everyone! My Etsy shop will be restocked and all closed listings on my website will reopen, excluding the commission slots. Commissions are closed until the ones I currently have are completed. This next Etsy shop update will be rather LARGE! I’m MOVING in September so we will mostly be making ready-to-ship items until we leave. We will still be taking Made-to-order orders but they will be very limited! I’ll share more about the move later! I will be turning my...

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Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Phantomasy does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Phantomasy © Tris Nielsen 2018-2026

Based in BC Canada

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