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AWAY 5th - 12th

Hi everyone! I’m going to be away from the 5th to the 12th. (8 days)


While I’m gone, orders will still be stitched and cut out by my employees. Then I will finish and ship them when I return.


We’re currently sending out January orders as they are completed in turn (there are a LOT) and we are stitching out February orders!

Emails will be on pause while I am away. I will get back to you when I return!

If you absolutely NEED to be in contact with me, please message Izzeibean on Discord. She will contact me!


If you’d like to know where I’m going:

A few months before my Dad passed away, he had purchased tickets for our whole family to go on a Disney cruise together. (I’ve never been on one. Are they fun? Any recommendations?) Because my Dad was slowly declining due to his Parkinson’s, it would be an easy trip for him, but also really fun for my nephew! This also was likely going to be our last big family vacation together.

Sadly, he passed away before being able to go on this trip…

After he passed away, I was seriously considering not going… for emotional reasons, plus I feel like I’m behind on my work... I missed 2 weeks of work while being with my Dad during his last days and I’ve been dealing with grief on and off, so I’ve been a lot slower than normal. And I wasn’t sure of how I would be able to handle the trip emotionally since my Dad is no longer here to enjoy it with us. But, I know that my Dad would still want all of us to go on this trip, and I do not want to waste this generous gift that he got us all… I’m pretty terrible at vacationing haha, but I am looking forward to spending time with my family.


I’m also looking forward to coming home after! I’m getting close to opening my small storefront in my warehouse. So I’m excited about working on that when I come back!

Thank you all so much for your understanding, your patience, your kindness and support.


Sincerely,

The Veilsmith

(Tris)

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Customers are responsible for paying any and all Customs/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Phantomasy does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Phantomasy © Tris Nielsen 2018-2025

Based in BC Canada

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