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August 23rd Shop Update NOTES

Shop update is live! Devourer mask and Veil Guard listings are now OPEN for pre-order!

To anyone who is ordering my Veil Guards in size Thin, photos are coming soon. They look exactly the same as the Classic size, just are roughly one inch thinner.


ALL CLOSED LISTINGS ARE NOW OPEN AGAIN. I will only be accepting a limited amount!


I'm also very excited to surprise you with some NEW products made by Astral Oracle Adornments!


My friend over at Astral Oracle Adornments makes incredible Resin items. I love her products so much that we decided to collaborate and feature some of her items in my shop! She made a set using all of my favourite colours, Green, Black and Gold. We really hope that you like them!!

They are all lovingly made by my dear friend and are all unique in their own way. There are only a limited amount of each one.

Here are some of them below!

They are READY TO SHIP. But please keep in mind that if you order one with a Made-To-Order item, it will be sent along with your Made-To-Order item when it is finished.


OUTGOING ORDERS: We are currently sending out orders from March and April as they are completed in turn. According to our calculations, orders from April through to July should be finished stitching out by mid/late September.

NEWER orders will take roughly 3 months to process.

Thank you all so much for your patience as we catch up from the backlog that happened after my Dad passed away.


COMMISSIONS:

I have roughly 6 people left on my commissions list that I need to get through before I accept more commissions! Thank you so much for your patience!


As always, if you have any questions, please always feel free to contact us via email or through discord! We're always happy to help. :)


Sincerely, The Veilsmith (Tris)


 
 

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Customers are responsible for paying any and all Customs/Tariff/Duty fees and Taxes that may apply.

Returns and exchanges:

Contact us within: 10 days of delivery

Return items back within: 30 days of delivery

The following items can't be returned or exchanged due to the nature of these items, unless they arrive damaged or defective, I can't accept returns for:​

  • Digital downloads

  • Intimate items (for health/hygiene reasons)

Incorrect address returns:
Customers are responsible for paying for a new shipping label if an incorrect shipping address is provided by the customer.

 

Conditions of return:

Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Phantomasy does not give permission to redistribute our products, or recreate our products using our designs and/or design's likeness.

Phantomasy © Tris Nielsen 2018-2025

Based in BC Canada

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